BLK WINTERFEST FAQs

Got Questions? We’ve Got You Covered.

Answers to most questions can be below, but if you’re still unable to find what you’re looking for, contact us.

What’s Included?

Every BLK WinterFest experience is curated for ease, comfort, and good vibes. Your ticket generally includes:

Transportation to event location
Meals and/or snacks (included with select activities—see event details for more information)
Lessons (based on ticket type)
Access to official Routes to Rootz guides and instructors
Full equipment rentals (based on ticket type)
Event location access fees or Lift pass
Custom BLK WinterFest tote bag

Inclusions vary by event, so be sure to check each event page for full details.

Is transportation included?

Yes! All events include round-trip transportation from Montréal, except for our skating and ice climbing events which are metro- and bus-accessible.

While participants are welcome to drive to event locations, we do encourage carpooling or the use of our transportation to help reduce our carbon footprint. Please be sure to check out the location in the event details of the activity selected.

For communities travelling from outside Montréal, we offer tailored transportation solutions. Please contact us directly for available options and support: info@routestorootz.com.

Are accommodations included?

Accommodations are not automatically included. Please contact us directly for available lodging options and support: info@routestorootz.com.

Can I bring my own equipment?

Yes. Participants are allowed to bring their own gear or select ticket options that include rentals. Information about equipment details can be found on each event page.

Who can participate?

BLK WinterFest centers Black joy, and prioritizes access to all BIPOC communities. Allies are welcome, as we work to build a more inclusive winter culture for all.

Do I need experience?

Not at all. Every event offers access to certified instructors or guided options to help you feel confident and safe. Whether it’s your first time on snow or you’re a seasoned rider, we’ve got you covered.

Are there age restrictions?

Most activities are open to all ages, with a few adult-only events. Age details can be found listed under each event description.

Are payment plans available?

Absolutely. We offer flexible payment options to support accessibility across our community.

Please contact us directly and our team will be happy to walk you through the available plans and next steps: info@routestorootz.com.

What’s your refund policy?

All sales are final. Refunds are only considered under exceptional circumstances. For questions, contact info@routestorootz.com.